Privacy Policy

Spyrus Wellness values the privacy of every customer and is committed to protecting personal information shared through its website. When customers browse the website, create an account, place an order, subscribe to newsletters, or contact customer support, certain personal information may be collected. This information may include the customer's name, email address, phone number, billing and shipping address, payment details (processed securely through third-party payment gateways), and any other information voluntarily provided during the purchasing process.

The information collected by Spyrus Wellness is used solely to provide customers with a seamless and secure shopping experience. Personal information may be used to process and fulfil orders, verify payments, coordinate deliveries, respond to customer enquiries, provide order updates, improve products and services, and communicate important information relating to purchases or customer accounts.

With the customer's consent where required, Spyrus Wellness may also use contact information to share newsletters, promotional offers, product launches, wellness content, and marketing communications. Customers may opt out of promotional communications at any time by using the unsubscribe option provided in emails or by contacting the customer support team. Spyrus Wellness does not sell, rent, or trade customers' personal information to third parties for marketing purposes.

Spyrus Wellness implements appropriate technical, organisational, and administrative measures to protect customer information against unauthorised access, misuse, disclosure, alteration, or destruction. Payment information is processed through secure third-party payment providers, and Spyrus Wellness does not store customers' complete debit or credit card details on its servers.

Customers have the right to access, update, correct, or request the deletion of their personal information, subject to applicable legal and regulatory requirements. While Spyrus Wellness takes every reasonable measure to safeguard customer information, no method of electronic transmission or online storage can be guaranteed to be completely secure. By using the website, customers acknowledge these inherent risks while Spyrus Wellness remains committed to continuously maintaining and improving its privacy and data protection practices.