Shipping Policy

Spyrus Wellness currently delivers products across India through reliable courier and logistics partners. Standard delivery timelines generally range between 3–7 business days, depending on the customer's location, courier service availability, and other operational factors. Delivery timelines provided are estimates and may vary due to unforeseen circumstances such as adverse weather conditions, public holidays, transportation delays, customs clearance (where applicable), or events beyond the company's reasonable control.

Customers are requested to provide complete and accurate shipping information while placing an order. Spyrus Wellness shall not be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

Shipping charges, if applicable, will be clearly displayed during the checkout process before payment is completed. From time to time, Spyrus Wellness may offer complimentary shipping on selected products, promotional campaigns, or orders exceeding a specified purchase value. Such offers are subject to change without prior notice.

If an order is delayed, lost in transit, or arrives in a damaged condition, customers are encouraged to contact the Spyrus Wellness support team at the earliest opportunity. Every reasonable effort will be made to coordinate with the shipping partner to investigate the issue and provide a suitable resolution in accordance with the company's shipping, return, and refund policies.

Spyrus Wellness is committed to ensuring that every order is processed efficiently and delivered with care. Orders are typically processed within 1–3 business days after successful payment confirmation. Orders placed on weekends, public holidays, or during promotional events may require additional processing time due to higher order volumes.

Customers will receive an order confirmation via email upon successful purchase. Once the order has been dispatched, a separate shipping confirmation along with tracking details will be shared through the registered email address or mobile number, allowing customers to monitor the progress of their shipment.